Customer Reviews & Testimonials

See what thousands of customers say about their NetPay Advance experience

Overall Customer Rating

★★★★☆
4.0

out of 5

Based on 8,881 reviews on Trustpilot

87%
Positive Reviews
4.2
Customer Service
4.5
Fast Funding
95%
Would Recommend

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What Customers Are Saying

★★★★★
2 days ago

"The customer service at Net Pay Advance is amazing. Angel was efficient, friendly, and knows how to make his customers smile. The whole process was so easy and I got my money the same day!"

Sarah M.
✓ Verified
★★★★★
1 week ago

"I have always had no issue with NPA. I process my loans online myself quickly and efficiently. Their site is easy to use, and when I needed an extra day or two they have always been very flexible."

James R.
✓ Verified
★★★★★
2 weeks ago

"Having a payday loan with net pay has been the easiest experience I've been through. They have always helped me when needed. They also have amazing customer support."

Maria G.
✓ Verified
★★★★★
3 weeks ago

"I just spoke to a young gentleman named Luis. He helped me tremendously and I got my loan. Thank you so much! The application was super quick and funds were in my account within hours."

Robert K.
✓ Verified
★★★★★
1 month ago

"Outstanding customer service and friendly and professional attitudes. They made the whole process stress-free. I was approved in minutes and the money helped me avoid overdraft fees."

Jennifer L.
✓ Verified
★★★★★
1 month ago

"I was hesitant at first to apply online, but I am glad I did. I really needed the money and they came through. Really recommended especially if you are low income. They will give you a chance."

Michael T.
✓ Verified
★★★★
1 month ago

"Good experience overall. The application was easy and approval was fast. Only complaint is the fees are a bit high, but I guess that's standard for Cash loans. Customer service was helpful."

David H.
✓ Verified
★★★★★
2 months ago

"Jesus A. from customer service was incredibly helpful. I was having login issues and he walked me through everything patiently. Great service and the loan process was smooth."

Patricia S.
✓ Verified
★★★★★
2 months ago

"I needed money fast for a car repair and NetPay came through. Applied online in the morning, approved in minutes, and had the money by afternoon. Saved me from missing work!"

Christopher B.
✓ Verified
★★★★
2 months ago

"The website is user-friendly and the process is straightforward. I've used them twice now and both times were hassle-free. Payments are automatic which makes it easy to manage."

Amanda W.
✓ Verified
★★★★★
3 months ago

"I've had a line of credit with NetPay for 6 months now. It's been a lifesaver for unexpected expenses. I only use what I need and pay it back gradually. Very flexible and convenient."

Kevin P.
✓ Verified
★★★★★
3 months ago

"Robert from customer service helped me set up a payment plan when I was struggling. They really care about their customers and work with you. Very grateful for their understanding."

Lisa M.
✓ Verified
View All 8,881 Reviews on Trustpilot

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TrustScore 4.0 | 8,881 reviews

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Customer Success Stories

Real stories from customers who used NetPay Advance to overcome financial challenges

👩‍⚕️

Medical Emergency Relief

Jennifer, California

"My daughter needed urgent dental work and we didn't have insurance. NetPay Advance approved me in minutes and I had the money the same day. We were able to get her the treatment she needed without delay. I'm so grateful for their fast service during a stressful time."

🚗

Car Repair Saved My Job

Marcus, Texas

"My transmission failed on a Friday and I needed my car for work Monday. NetPay Advance got me approved over the weekend with instant funding. I had the repair done and made it to work on time. Without them, I could have lost my job."

💡

Avoided Utility Disconnection

Patricia, Missouri

"I had an unexpected expense come up and didn't have enough to pay my electric bill. Disconnection would have meant losing all my groceries and missing work. The installment loan from NetPay let me pay the bill and spread the repayment over 6 months."

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⚡ Fast Approval • 💰 Same-Day Funding • ⭐ 4.0 Rated